Refund policy

We want you to be 100% happy with your order. If something isn’t quite right, we’ll do our best to make it right.

📦 Return Policy

 You have 30 days from the date of delivery to request a return.

To qualify:

Your item must be unused, in the same condition as received.

It must include original tags and be in its original packaging.

Proof of purchase (receipt) is required.

🔁 Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we are not liable for items lost in transit.

📬 Return Address All returns must be sent to: Po Box 44, Port Augusta, South Australia, 5700.

⚠️ Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

🎁 Exceptions

Please note that sale items and gift cards cannot be returned.

🔄 Exchanges

To exchange an item, please return it following the guidelines above. Once your return is approved, place a new order for the replacement item.

💳 Refunds

Once we receive and inspect your return, we’ll notify you regarding approval. Approved refunds will be issued as store credit